Privacy Policy

We are committed to protecting your privacy and handling your personal information responsibly.

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Protected Data

Your information is protected using appropriate security measures.

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No Selling Data

We do not sell your personal information to third parties.

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Your Control

You can request access, correction or deletion of your data.

1. Information We Collect

We may collect information including:

Name and profile information.
Email address.
Account login details.
Main goal or wellness preferences you choose to provide.
Profile photographs and uploaded content.
Progress photos, weight, measurements, notes and goal information.
Technical information such as IP address, browser type and device information.

2. How We Use Your Information

We use your information to:

Create and manage your account.
Provide access to platform features.
Save and display your private progress information.
Improve the platform and user experience.
Respond to support requests.
Protect the security and integrity of the platform.
Meet legal and regulatory obligations where required.

3. Health & Progress Information

SpringWell HQ allows users to store personal progress information such as photos, measurements, weight, notes and goals.

This information is used only to provide your private progress tracking features within your account.

Your privacy matters to us. Your progress information is intended to remain private to your account and is not sold or shared for advertising purposes.

4. Data Security

We use appropriate technical and organisational security measures to help protect your personal information from unauthorised access, disclosure, loss or misuse.

While no internet service can guarantee absolute security, we take reasonable steps to safeguard the information entrusted to us.

5. Sharing Information

We do not sell, rent or trade your personal information.

Information may only be shared where necessary to operate the platform, provide website hosting, deliver essential technical services, comply with legal obligations, prevent misuse, or protect our legitimate interests.

6. Data Retention

We retain personal information only for as long as necessary to provide our services, maintain your account, comply with legal obligations, resolve disputes and protect the platform.

You may request deletion of your account or personal information by contacting us through the website.

7. Your Rights

Depending on your location and applicable laws, you may have the right to:

Access your personal information.
Correct inaccurate information.
Request deletion of your information.
Object to certain processing activities.
Request a copy of your data.
Withdraw consent where processing is based on consent.

8. Cookies

We may use cookies and similar technologies to keep you logged in, remember preferences, improve your experience and understand basic website performance.

You can usually control cookies through your browser settings.

9. Third-Party Services

We may use trusted third-party providers for services such as website hosting, security, analytics, email delivery and technical support.

These providers should only access personal information where necessary to provide their services to us.

10. Children

SpringWell HQ is not intended for use by children. Users should only create an account if they are old enough to legally provide their personal information and use the platform in their location.

11. Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be published on this page.

Continued use of the platform after changes are published means you accept the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us through the website.